The National Bank warns: cases of phone fraud have become more frequent

Using different ways to deceive citizens through phone calls, fraudsters pursue the goal of stealing your money from your accounts or make an online loan for you for subsequent transfer. 

 How is this done? 

First, a person receives a call from an alleged employee of a commercial bank and informs about the leakage of personal data or the issuance of online loans by third parties on his behalf. Next, an imaginary employee of the National Bank (or other state body) is connected, who, under the pretext of saving money, offers the victim to transfer it to a safe, secure account. At the same time, the numbers of the attackers may be fake. For convincing, they may send a fake ID or other document with the signature of the National Bank's management and the corresponding logo. In this case, the victim of fraudsters performs all operations on transferring or issuing online loans himself, following the instructions of fraudsters. 

 How can I protect myself? 

1. Interrupt the conversation if you receive a call from imaginary employees of the bank, National Bank or other government agencies and inform you about the leak of your personal data or unauthorized online loans in your name. If you decide to continue the conversation, in no case turn on the screen demonstration during the conversation, do not give your personal (confidential) data (TIN, codes, pin codes, etc.), do not confirm any information about you. Thus, it is better not to answer video calls from unknown numbers in messengers at all, as well as not to follow unverified Internet links from strangers. 

2. If a phone call has caused you doubts, you should call the official numbers of a bank, indicated on the website, in mobile applications, or go to the nearest office of the bank; 

3. Remember that banks and the National Bank do not call about unauthorized online loans or personal data leakage and do not send employee IDs and other official documents via messengers. 

 What should you do if you have been victimized by fraudsters? 

If you realize that you have become a victim of fraudsters, you should immediately notify the bank, ask to block the card or account, and then promptly file a report with law enforcement authorities. 

 REMEMBER: fraudsters' schemes may vary, but their main goal is to mislead you into believing them and transferring money from your account. From the moment you transfer your funds, the scammers' goal has been accomplished. 

 It is IMPORTANT to follow the official website of the National Bank of the Kyrgyz Republic www. nbkr.kg and official pages of the National Bank in social networks, where important information for consumers is posted: Instagram-nbkr_kg; Facebook and Telegram-channels of the National Bank, as well as news and notifications of financial and credit organizations on websites and mobile applications.